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Privacy Policy

Last updated: 16 September 2026

This Privacy Policy explains how Opsenes (“Opsenes,” “we,” “us,” or “our”) collects, uses, and protects personal information when you use our platform, websites, and related services (the “Service”). It applies to visitors, account holders, and the teams who use Opsenes.

1. Information we collect

  • Account information — such as your name, email address, and organization details when you register.
  • Customer Data — the operational content and data you and your team submit to the Service.
  • Usage information — how you interact with the Service, including log data, device and browser information, and approximate location derived from your IP address.
  • Cookies and similar technologies — as described in our Cookie Policy.

2. How we use information

We use personal information to:

  • Provide, operate, secure, and maintain the Service.
  • Authenticate users and manage accounts and permissions.
  • Understand usage and improve features and performance.
  • Communicate with you about updates, security notices, and support.
  • Comply with legal obligations and enforce our terms.

3. Legal bases for processing

Where applicable law requires it, we process personal information based on the performance of our contract with you, our legitimate interests in operating and improving the Service, your consent (where requested), and compliance with legal obligations.

4. How we share information

We do not sell personal information. We share it only with service providers who process data on our behalf under appropriate safeguards, with third-party integrations you choose to connect, and where required by law or to protect the rights and safety of users and the public. If Opsenes is involved in a merger or acquisition, information may be transferred as part of that transaction.

5. Data retention

We retain personal information for as long as needed to provide the Service and for legitimate business or legal purposes. When information is no longer required, we delete or anonymize it.

6. Security

We apply technical and organizational measures designed to protect personal information, including encryption in transit, access controls, and audit logging. No method of transmission or storage is completely secure, but we work to protect your information and to respond promptly to any incident.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. Where we process Customer Data on behalf of an organization, we will direct such requests to that organization.

8. International transfers

We may process and store information in countries other than where you reside. Where we transfer personal information across borders, we use appropriate safeguards consistent with applicable law.

9. Children’s privacy

The Service is not directed to children, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means.

11. Contact

For privacy questions or requests, contact us at privacy@opsenes.com.